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Our Policy
The Chocolate Swan does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require visitors to register or provide information to us in order to view our site. If you choose to register for Chocolate Swan Newsletters or information requests, we use the information you supply for the purpose of providing the services you have requested. If you specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, Chocolate Swan may also contact you via email or regular mail from time to time. Under no circumstances will we use this information for anything not described in this privacy policy.
If you shop with us via our web site we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest news.
Our site sometimes includes notices of promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion. We don't share this information you give us with anyone outside of The Chocolate Swan. In addition, we may participate in internet related promotions sponsored by reputable third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor The Chocolate Swan's privacy and security policies in the way this information is handled.
From time to time, our site may also be conducting questionnaires and surveys. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.
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